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Privacy Policy

Rules for the provision of telecommunications services

1 General terms and conditions

1.1 This offer (hereinafter referred to as the “Offer”) regulates the provision of paid services by the Contractor to the Customer and applies to all services and all business relations between the Contractor and the Customer. The terms of this Offer constitute the terms of the agreement between the Customer and the Contractor, concluded in the manner prescribed by article 8 of the Offer (the “Agreement”).

1.2 The fact of placing an order by the Customer means that the Customer has read and accepts the conditions stipulated by this Offer. All additional agreements and agreements not provided for by the Offer must be made in writing. The terms of this Offer are published on the Colobridge GmbH home page
1.3 The Contractor has the right to unilaterally change the terms of the Offer, having previously notified the Customer about the changes. Also, the Customer will be informed during what time he can dispute the changes made. If no information was provided regarding the terms of the appeal, they are determined by the legislation of the Federal Republic of Germany. If the changes were not contested, they are considered agreed by the Customer upon the expiration of the dispute period.
1.4 All additional agreements and agreements recorded in writing have priority over the terms of the Offer in the event of a conflict between them.

2 Information security

2.1 The Contractor is not responsible for the security of information posted by the Customer on the Contractor’s technological resources. The customer is obliged to store a backup copy of the data on a medium located outside the technical site of the Contractor and / or persons involved by him. In the event that the loss of information, despite the procedures carried out to protect the equipment from failures, nevertheless occurred, the Customer is obliged to provide the Contractor with backup copies of his data to restore the service.
2.2 The Contractor is not responsible for the safety and integrity of the data on the server, as well as for the possible risk associated with illegal actions of third parties on the Internet.
2.3 The Contractor organizes the provision of the Customer with access data to the ordered services and to the Customer’s office with an integrated internal system of applications for obtaining technical and informational support. This information is confidential, the Customer is responsible for its safety from unauthorized access. He also assumes responsibility for all actions carried out on his behalf using his personal details on the Internet.

3 Data protection

3.1 The Contractor undertakes to collect, process and store the personal data of the Customer in accordance with the current German law and not transfer them to third parties, if this is not necessary for the provision of the ordered services.
3.2 The personal data of the Customer will be collected, processed and used solely for the purpose of fulfilling, improving and regulating the relations of the Parties under this Offer and providing services.
3.3 When placing an order, the Customer is obliged to indicate valid information about himself and inform the Contractor about the relevant changes, as well as provide, at the request of the Contractor, a document certifying and identifying the Customer and his legal status.
3.4 The Contractor does not have the right to transfer the personal data of the Customer to third parties, except in cases where this is a necessary condition for making payment or providing the ordered services.
3.5 The correspondence between the Parties is confidential information and cannot be transferred to third parties without the mutual consent of the Parties.
3.6 The Contractor is obliged to provide information about the Customer at the legitimate request of the police or other authorized authorities.
3.7 The Customer’s e-mail is used exclusively for sending informational messages, for example, notifications of invoices, news, as well as for providing information and technical support.
3.8 The customer has the right to request information about the current state of his account, the deletion or blocking of his services or his personal data. A request for deletion may be refused if there are legal or other objective grounds stipulated in the contract and / or company rules